You can add contacts to your WhatsApp list for sharing messages, videos, music, and photos. If you cannot download videos, photos, or audio files on WhatsApp for playing or saving, you can try the solutions as below:ġMake sure your phone has a good Internet connection.ĢMake sure your phone's date and time are set incorrectly.ĤIf you are running an Android phone, make sure your SD card is not set to read only mode.ĥReboot your phone. Check your phone version to see if it supports or not. Video Calling is available on Android 4.1 and later, and iOS 8 and later. If you are currently using mobile data, just try to turn Internet to Wi-Fi, because WiFi gets a stronger Internet connection. So when you can make a video call to someone, but someone is unable to pick up the call because someone is in WhatsApp not supported country. WhatsApp Calling is not available in some countries due to local regulations. � I cannot receive an incoming video call. � WhatsApp video is not playing on my iPhone. � WhatsApp is experiencing a video call green screen problem. � WhatsApp is unable to make a video call. WhatsApp video call is not working, like below: Just unblock contact on WhatsApp to receive message again. If you block someone, you will not receive his/her any information on WhatsApp, and vice versa. Sometimes, the task killer may stop the app from receiving messages.ĦCheck contacts block on WhatsApp. If you have the trouble of sending or receiving messages in WhatsApp, you can try to fix it by the actions below:ġCheck your phone Internet connection and make sure it has been connected to Wi-Fi or mobile data.ĢMake sure background data is not restricted (On your phone, go to "Settings" > "Apps" > "WhatsApp" > "Data usage".)ģReset app preferences by going to your phone's "Settings" > "Apps" > "Menu" > "Reset app preferences".ĤLog out from WhatsApp Web from all computers.ĥUninstall any task killers. � Why is my WhatsApp not sending messages. � WhatsApp is not receiving messages and notifications. � My messages are not sending on WhatsApp. The followings are most asked questions from WhatsApp users: You can go to Twitter, Facebook, or its other official page to check the live news. You cannot solve it by yourself but WhatsApp professors. If your WhatsApp suffers from sudden stopped working or crash, you should follow the steps to fix it:ĢUpdate WhatsApp to the latest version available on the Google Play Store or App Store.ģUninstall WhatsApp, then download and install it on your phone again.ĤUpgrade your Android or iPhone operating system to the latest version available for your phone.ĥCheck WhatsApp live status from its official web news to see if the server issues, because WhatsApp not working may be caused by the server. You can take the following measures to fix the problem.ġOn your phone, head to "Settings" > "Network & Internet" > Toggle to "Airplane mode" on and off.ĢOn your phone, head to "Settings" > "Network & Internet" > "Data usage" > Toggle to "Cellular data" on.ģOn your phone, head to "Settings" > "Network & Internet" > "Apps & notifications" > "App info" > "WhatsApp" > "Data usage" > Turn on "Background data".ĤOn your phone, head to "Settings" > "Network & Internet" > "Wi-Fi" > Toggle to Wi-Fi off and on.ĦEnable Wi-Fi stays to turn on during sleep mode.ĨMake sure you are not using proxy or VPN service, because WhatsApp does not support them.ĩContact your mobile provider to make sure your APN settings are configured correctly. � WhatsApp not working on mobile data but working on Wi-Fi. � Unable to connect to Internet on my iPhone. We have classifies the most not working problems into 7 types, but not limited to the 7 types, and more not working issues and solutions are welcome to leave in the below comments. In this page, we will provide universal help, which can help you solve the most common not working issues of WhatsApp. WhatsApp not working becomes a common phrase that users always say when users like you get WhatsApp problems. However, the problems also comes with its wide use. You can use it on Samsung phone, iPhone, Motorola, Windows phone, etc. WhatsApp, as one of the most popular messenger app in the world, has been part of life. Your WhatsApp is not working today? Just check here to get help and fix the error, whether your WhatsApp is down, not sending/receiving messages, video call not showing, or not connecting to Internet.
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